I thought I would interrupt this blog series with some personal thoughts. While it is important to know the business skills when establishing a commercial cleaning service, none of the business skills will be of any value unless you learn something that I wish I’d learned earlier in life.
Here is a little secret: have you ever met someone and were immediately turned off by bad breath or body odor? While it may not be as obvious, the odor of a bad attitude can be equally offensive. Here is what I mean: when people first meet you do they sense someone who is upbeat, has a positive outlook, someone they are naturally attracted to; or someone they can't wait to get away from?
Now, I'm not saying that you or I are rude, inconsiderate, or offensive. But have we allowed a negative attitude to permeate our view of life, business, and the people around us? Try asking yourself this question - do I see the glass half empty or half full? If you're not sure, ask your spouse, a family member, or close friend to be honest with you. Dale Carnegie wrote How to Win Friends and Influence People. If you haven't read it, please do. It's uch easier to make money cleaning offices when potential clients like you!
If you find that you are lacking in a positive outlook towards life, here are some suggestions:
1. Decide to change. Negative thinking is a habit. And like all bad habits, change begins when you acknowledge your behavior and make a decision to alter it. It doesn’t have to be a long, drawn out process. It will take conscious effort at first, but it will become automatic over time. Start today.
2. Change your ‘Label’. The most powerful change happens when we modify our view of ourselves. What if you said to yourself, I am a positive, encouraging person: I enjoy being around people? How would your behavior change?
3. Put on a happy face. According to health experts: smiling can help reduce the level of stress-enhancing hormones like cortisol, adrenaline, and dopamine, and increase the level of mood-enhancing hormones like endorphins. While smiling has this impact on you, it also has a similar impact on others. This is one reason they unconsciously want to be around you.
For more info: http://makemoneycleaningoffices.com/
Thanks for reading. Comments always welcomed!